Capital Bank of Jordan

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Capital Bank of Jordan

A multinational bank managing tens of thousands of certificates across digital banking, payments, and ATMs faced compliance risks and cyber threats. By adopting a banking-specific PKI and CLM, they ensured 100% uptime, strengthened transaction security, achieved regulatory compliance.

Challenge

A multinational banking institution with millions of customers worldwide faced challenges in securing their digital banking services, payment systems, and internal infrastructure. They were managing tens of thousands of certificates across diverse systems including online banking platforms, mobile banking apps, payment gateways, ATMs, and internal banking systems. The bank faced increasing regulatory scrutiny, sophisticated cyber threats targeting financial institutions, and operational risks from certificate expirations.

Solution Implemented

The bank implemented a banking-specific PKI and CLM solution: 

  • Hierarchical PKI structure with strict separation between customer-facing and internal systems 
  • Automated certificate lifecycle management for all banking systems 
  • Integration with core banking systems and payment processing platforms 
  • High-availability certificate management with failover capabilities 
  • Advanced monitoring and alerting for certificate issues in critical systems 
  • Compliance reporting tailored to financial regulations (PCI DSS, GDPR, PSD2, etc.)  

Results and Benefits

  • 100% uptime for digital banking services with zero certificate-related outages 
  • Enhanced security of customer transactions and sensitive financial data 
  • Full compliance with financial regulations and industry standards 
  • 80% reduction in certificate management efforts 
  • Improved customer trust and satisfaction with secure digital banking services